A Bentley-Gallup survey reveals that Americans largely view artificial intelligence as more harmful than beneficial, with 31% believing that AI causes more damage. Although skepticism has slightly decreased, a significant 77% of adults distrust businesses to operate AI responsibly. Transparency in AI practices is identified as a key strategy for alleviating public concerns, as revealing how AI is used could foster trust and acceptance among consumers.
In a recent survey conducted by Bentley University and Gallup, it appears that many Americans remain skeptical about the impact of artificial intelligence (AI) in the business world. Although there has been a slight decrease in the number of individuals who perceive AI predominantly as harmful, all together, more people still believe that AI incurs more dangers than benefits. With a significant 31% of adults deeming AI more harmful than helpful, it’s clear that public trust in how businesses implement this technology remains shaky.
The study reveals that a net neutral perspective on AI has emerged, with 56% of respondents seeing it as equally beneficial and disadvantageous. This change largely stems from older Americans, particularly those aged 30 and above, while younger individuals remain steady in their skepticism. Most adults recognize AI’s role in job displacement, with 75% fearing reductions in employment opportunities over the next decade.
Moreover, a staggering 77% of respondents express mistrust toward businesses’ ethical use of AI. This sentiment is typically stronger amongst AI skeptics—those who primarily believe AI brings more harm than good. They show 29 percentage points more concern about job losses compared to AI proponents. As Americans exhibit varying levels of familiarity with AI, with 64% stating they are at least somewhat knowledgeable, their apprehensions become clear.
Fortunately for businesses hoping to mitigate these fears, the survey pinpoints transparency as a key remedy. A resounding 57% of participants advocate for companies to disclose their AI practices, surpassing any other suggested action. While Americans express discomfort regarding AI’s role in fields such as hiring and healthcare, greater clarity could pave the way for heightened public confidence.
In this rapidly evolving landscape, fostering trust among consumers seems crucial for businesses that leverage AI technology. As the public navigates the intricate balance between innovation and security, transparency may be the beacon guiding them toward acceptance.
The topic of artificial intelligence is increasingly relevant, given its transformative potential across various sectors. Surveys indicate that concerns regarding AI, particularly its influence on employment and ethical considerations, remain prevalent among U.S. adults. This provides invaluable insights for both policymakers and businesses aiming to engage with the public’s perception of this powerful technology. Addressing these concerns through transparency and open communication could be central to building trust and acceptance of AI in society.
In summary, while the perception of AI’s detrimental effects has slightly softened among Americans, significant concerns remain about its implications for jobs and ethical practices. The continued skepticism, particularly among older demographics, underscores a vital need for businesses to foster trust through transparency. By openly communicating their AI strategies and impacts, companies can help address public wariness, paving the way for a more positive outlook on the technology’s integration into everyday life.
Original Source: news.gallup.com
